In accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (“LOPDGDD”), Regulation (EU) 2016/679, of April 27, 2016 , of the European Parliament and of the Council regarding the protection of natural persons with regard to the processing of personal data and the free circulation of such data and repealing Directive 95/46/EC (“GDPR”) and any other correlative regulations of application in force at any time, MUTUAL MÉDICA, MPS A PRIMA FIJA (hereinafter Mutual Médica), informs you of the privacy policy applied to the personal data provided through the Complaints Channel.

Who is responsible for the treatment?

MUTUAL MÉDICA, FIXED PREMIUM SOCIAL PROTECTION MUTUALITY CIF: V-08475766 Registered office: Vía Laietana, 31, 08003 Barcelona.

Telephone: 933197800

Email: [email protected]

DPO: [email protected]

The complaints channel is managed by ETIKA 360 Solutions, S.L. with CIF: B06818017 and postal address at C/ Balmes, 440, Entlo. G, 08022 Barcelona, ​​in its capacity as data processor, will access the personal data entered in the complaints channel.

The technical implementation of the complaints channel is carried out by DIGITAL PRODUCTS DEVELOPMENT, S.L (Ithikios), with CIF B02767010, and with registered office at c/Mont Blanc 17, Sant Cugat del Valles, in its capacity as sub-processor, without access to personal data entered in the complaints channel.