Privacy Policy

In accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (“LOPDGDD”), Regulation (EU) 2016/679, of April 27, 2016, of the European Parliament and the Council relating to the protection of individuals with regard to the processing of personal data and the free movement of these data and repealing Directive 95/46/EC (“RGPD”) and any other related regulations of application in force at all times, MUTUAL MÉDICA, MPS A PRIMA FIJA (hereinafter Mutual Médica) and the MUTUAL MEDICAL FOUNDATION, inform you of the privacy policy applied to personal data provided through the Complaints Channel.

Who is responsible for the treatment?

This Complaints Channel belongs to Mutual Médica and the Mutual Medical Foundation. Each entity acts as a data controller only with respect to the communications that correspond to it.

Responsible for the treatment: MUTUAL MÉDICA, FIXED-PREMIUM SOCIAL SECURITY MUTUAL FUND

Responsible for the treatment: FUNDACIÓN MUTUAL MÉDICA.

The complaints channel is managed by ETIKA 360 Solutions, S.L. with CIF: B06818017 and postal address at C/ Barcelonès, 3, 08940 de Cornellà de Llobregat in its capacity as data processor, will access the personal data entered in the complaints channel.

The technical implementation of the complaints channel is carried out by DIGITAL PRODUCTS DEVELOPMENT, S.L (Ithikios), with CIF B02767010, and with registered office at c/Mont Blanc 17, Sant Cugat del Valles, in his capacity as sub-processor, without access to personal data entered in the Link.

Mutual Medical Privacy Policy complaint channel.